Terms & Conditions

Last Updated: June 2026

Welcome to Solar Prime. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing this website, submitting inquiries, requesting quotations, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Services Offered

Solar Prime provides solar energy-related services including but not limited to:

  • Residential Solar Installation
  • Commercial Solar Installation
  • Industrial Solar Solutions
  • Solar Consultation
  • Site Surveys & Assessments
  • Government Subsidy Assistance
  • Maintenance & Support Services

All services are subject to technical feasibility, site conditions, government regulations, and applicable approvals.

3. Quotations and Pricing

All quotations provided by Solar Prime are estimates based on the information available at the time of preparation.

  • Prices may change without prior notice.
  • Final pricing may vary after site inspection.
  • Additional work outside the agreed scope may incur extra charges.
  • Taxes and government charges may apply where applicable.

4. Government Subsidy Disclaimer

Solar Prime assists customers with rooftop solar subsidy applications. However:

  • Subsidy approval is solely determined by government authorities.
  • Eligibility criteria are governed by applicable government policies.
  • Subsidy amounts may change without notice.
  • We do not guarantee subsidy approval or payment timelines.
Important: Subsidy benefits remain subject to MNRE guidelines, DISCOM approval, and government regulations.

5. Customer Responsibilities

Customers agree to:

  • Provide accurate information during consultation and installation.
  • Ensure legal ownership or authorization for the installation site.
  • Provide access to the property for surveys and installation work.
  • Cooperate with documentation required for subsidy applications.

6. Installation Timeline

Installation schedules are estimated and may be affected by:

  • Weather conditions
  • Material availability
  • Government approvals
  • DISCOM inspections
  • Technical challenges at the site

Solar Prime shall not be liable for delays caused by circumstances beyond its reasonable control.

7. Payment Terms

  • Payments must be made according to the agreed proposal or contract.
  • Installation may commence only after receiving the required advance payment.
  • Outstanding dues must be cleared before project handover.
  • Late payments may result in service delays.

8. Warranty Disclaimer

Solar Prime may provide manufacturer warranties on solar panels, inverters, batteries, and related equipment.

Product warranties are governed solely by the respective manufacturers' warranty policies and terms.

9. Intellectual Property

All website content including text, graphics, logos, designs, images, and other materials are the intellectual property of Solar Prime unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

10. Website Usage

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems or databases.
  • Transmit malicious software or harmful code.
  • Interfere with website functionality.

11. Limitation of Liability

To the maximum extent permitted by law, Solar Prime shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

12. Third-Party Services

Our website may contain links to third-party websites or services. Solar Prime is not responsible for the content, privacy practices, or policies of such third-party platforms.

13. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

14. Modification of Terms

Solar Prime reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page and become effective immediately upon posting.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of our services shall be subject to the jurisdiction of courts located in Jaipur, Rajasthan.